Privacy Policy

Privacy Notice

Update on personal data

The Company attaches particular importance to the protection of data, information and privacy as part of this fundamental obligation, our Company is committed to protecting and using appropriately the personal information that is often referred to as “personal data” collected through our official website or in any other acceptable way.

Our purpose is to collect only the personal data voluntarily provided by our site visitors so that we can provide them with information about the products available on our site and special offers our visitors can make use of.

Please read this Privacy Notice to learn more about how we collect, use, transfer and protect the Personal Data we receive.

Theosawva Co. Ltd (henceforth the “Company”) informs the person to whom the personal data relate (hereafter the “Subject”) who visits / uses the website (hereinafter “the Website”) that the processing of personal data is governed by the following terms, by the relevant provisions of the applicable Greek, European and international personal data legislation and by the relevant decisions, instructions and regulatory acts of the Personal Data Protection Authority. The elaboration of your Personal Data by the Company is in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (EU), as supplemented by relevant national and European legislation on the protection of personal data.

Processing Manager

The Processing Manager is Theosavva Co. Ltd located at 36C, Kallipolis Avenue, 1071, Nicosia, Cyprus, tel. +357 22 756 751

Personal Data Collected and Processed by the Company

The Company ensures the fair and lawful collection and processing of personal data. Personal information is information that identifies the Subject directly or indirectly, in particular by reference to an identifier such as name, e-mail. When completing and submitting the online contact form from the Subject, which is available on the Website, the Subject completes his / her name, e-mail address telephone number.

The above personal data that are collected are absolutely necessary for the implementation of the Energy Service requested by the Subject (see below “Processing Purpose”).

The Subject ensures that the provided personal data is accurate and accurate and is committed to notifying the Company of any change or modification to them. Any loss or damage to the Company or any third party through the disclosure of incorrect, inaccurate or incomplete information in the communication forms or expression of interest is the sole responsibility of the Subject.

Free text fields appear in the online contact form and order form.

In these Subjects, no confidential or sensitive information, such as racial or ethnic origin, ideology or political, religious or philosophical beliefs, information on physical or mental health, biometrics or genetic characteristics, sexual orientation, information about his criminal record, social security or identity number, etc.

Purpose of data processing

The Company and / or processors acting on and on behalf of it collect, process and use the person’s personal data in accordance with the applicable legal provisions and this Privacy Notice. The purpose of collecting and processing personal data is the Company’s communication with the Subject to service the request it has recorded in the communication and order forms.

The Company collects and processes personal data solely for the purposes mentioned above and only to the extent strictly necessary to effectively serve those purposes. This data is a time related, appropriate and not more than what is required in view of the above objectives, it is not precise and, if necessary, are subjected to update.

Time of keeping the data

Such data shall only be retained for the time necessary to accomplish the purposes of collection and processing and shall be safely deleted at the end of the process unless it is provided for compliance with the applicable legislation.

Data security

The process of elaborating personal data by the Company is conducted in a manner that ensures its confidentiality. The Company shall take all appropriate organizational and technical measures for the security of data and its protection against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access and any other form of illicit processing. More generally, although every effort is being made to protect personal data, the Company can not guarantee the security of the data transmitted to its Web Site, as the transmission of information / data over the Internet is not completely secure.

The recipients of the data

The recipient of the personal data is the Company itself as well as the processors on behalf of the Company (See for more information on the section below).

The Company guarantees that it will not transmit, notify, disclose, etc. personal data of the Subject to third parties for any purpose or use. However, it reserves the right to disclose information relating to the Subject if the legislation introduces a corresponding obligation or if such notification is required by the competent governmental / governmental bodies, administrative authorities or law enforcement bodies.

Perform the processing on behalf of the Company

The Company cooperates with third parties (eg shipping and mailing companies) who act as processors in the name and on behalf of the Company, and in accordance with the latter’s instructions for the above mentioned processing purposes, has taken care of personal data that the Subject registers in the communication and order forms.


The Company, in order to ensure the proper operation of its Website, sometimes places small data files on the subject’s computer, the so-called “cookies”.

Cookies are small text files that a site saves on your computer or mobile device when you visit this site. With cookies, the site remembers your actions and preferences (such as language) over a period of time, so you do not have to register these preferences each time you visit the site or browse its pages. Among other things, cookies help us analyze how you use our website or whether you are having trouble navigating.

More information about cookies can be found at

On our Website we use, functionality and usage statistics cookies. The user can delete the cookies from his terminal equipment at any time. However, we inform you that this may have consequences on the ease of access to the website and may cause reduced functionality or usability.

Linking to third party sites

Any connection of our website through special hyperlinks, links, banners with any other third party website does not imply that the Company assumes responsibility for the policy that follows on this website regarding the protection and management of personal data. Subjects should ensure that they are informed about the protection and management of their data from the above websites.

Access and Contention Rights

The subject is entitled to know whether personal data of its nature are or have been processed (right of access). Also, the Subject shall be entitled to make a written statement at any time about the processing of his or her personal data. The access and contention right can be exercised by sending an e-mail to

Alternatively, the Subject may be addressed to the Company’s offices, telephone +357 22 756 751, the Company may request the Subject to verify its identity before it can satisfy its request.

Communicating with the Personal Data Commissioner’s Office

If the Subject considers that the protection of his or her personal data is in any way affected, he may apply to the Personal Data Commissioner’s Office:

Office Address: Iasonos 1, 1082, Nicosia

Postal Address: PO Box 23378, 1682, Nicosia

Phone: +357 22818456

Fax: +357 22304565